Conor J. Galligan

Education

The Pennsylvania State University, Altoona, PA

Bachelor of Science, Cybersecurity and Risk Analysis

May 2025 (Expected)

 

Skills & Qualifications 

Cybersecurity Risk Analysis Student                                                                                              

August 2021 – Present

The Pennsylvania State University, Altoona, PA

·       Design and Manage Databases using MySQL and Microsoft Excel, Access

·       Comprehensive decision theory and information systems management 

·       Fraud risk mitigation techniques and analyzation of security threats

·       Network asset utilization with Switches, Routers, Firewalls, 2FA, VLANs and VPNs

·       Computer programming using HTML, CSS, Python, Java and C++

·       Support of Option focus on Railroad Engineering and Locomotive Safety Design

·       Additional Studies in Effective Speech, Rhetoric and Composition Writing, Technical Writing, and Political International Relations

 

Operational Safety Risk Management Intern                                                                    

June 2023 – Present

Amtrak – National Railroad Passenger Corporation, Wilmington, DE   

·       Complete Risk Assessments to provide a comprehensive analysis of risks and their mitigation

·       Manage unique data sets and create powerful workbooks to maximize productivity

·       Review Safety Incidents and Outcomes

·       Develop internal documentation detailing the required information for risk assessments

·       ArcGIS Map Experience

 

Geek Squad Consultation Agent                                                                                                     

March 2020 – May 2023

Best Buy, Enfield, CT, West Simsbury, CT, Altoona, PA   

·       Create Open Box certifications to verify device functionality exceeding company standards

·       Provide technical troubleshooting and issue resolution for clients both in person and over the phone

·       Effectively provide training to on-boarding agents on standard Best Buy operational procedures

·       Develop a unique understanding of customer needs to provide relevant solutions

·       Ship and Receive defective or repaired product from Service Center

·       Provided service throughout COVID-19 Pandemic including curbside, remote and limited in person

·       Ensure continued delivery of quality customer service and positive experience for all clients

·       Pilot new temporary position for my store providing digital support to our clients

·       Utilize Cisco Jabber and Microsoft Teams to communicate

 

Information Systems Technology Student                                                                        

August 2017 – June 2021 

Howell Cheney Technical Highschool, Manchester, CT        

·       Studied and Passed industry level certifications in Microsoft Office Suite and Windows Client

·       Develop fundamental learning in business technology, application development, multimedia management, and digital media creation

·       Managed Custom Domain Email, Domain Name Servers and Website Content for Rockville Exchange Organization  

 

Certificates 

·       TestOut Desktop Pro

·       Microsoft Office Specialist PowerPoint

·       Microsoft Office Specialist Word

·       Microsoft Office Specialist Excel

·       Microsoft Office Specialist Access

·       Microsoft Office Specialist Outlook 

·       TestOut Information Technology Fundamentals


Volunteer & Extracurricular

Penn State Altoona AREMA Chapter Member, Altoona, PA

SkillsUSA Vice President, Howell Cheney Technical High School 

Information Technology Department Internship, RHAM Middle School